Terms and Conditions

  1. As a member of the consumer testing panel, manufacturers who sell products in Soap and Glory will send a free product to members of the consumer testing panel for them to use and then rate and review on soapandglory.com. Members of the consumer testing panel are not expected to pay anything to be on the panel.
  2. If you agree to be a member of the consumer testing panel, you agree for Soap and Glory to provide your contact details to manufacturers or other trusted third parties who will send you products to test. Your contact details will not be used for any other purpose other than to send you free products to test.
  3. By being part of the consumer testing panel, you agree to receive a free product from a manufacturer, test the product and then rate and review that product on soapandglory.com.
  4. Soap and Glory are not committing to a minimum or maximum amount of free products you will receive on a monthly basis. Products will be sent randomly as and when a manufacturer wants the Soap and Glory consumer testing panel to rate and review a product.
  5. Members of the consumer testing panel will be reviewed on a regular basis. If a member of the panel has received a product to test, but has not rated and reviewed the product on soapandglory.com, they will be removed from the consumer testing panel.
  6. If a member of the consumer testing panel receives a product to test, they must leave a review within 28 days of receiving a product, unless the product requires a longer amount of time to test in which case this will be communicated accordingly when a member receives the product.
  7. Products received as a member of the product testing panel cannot be exchanged, or refunded for cash in Soap and Glory or any other retailer.
  8. All reviews left on soapandglory.com will be subject to ratings and reviews Terms and Conditions (found here: http://www.soapandglory.com/terms-of-use/).
  9. Soap and Glory accepts no responsibility for products that are misused by panellists during the process of testing, or the results of this misuse.
  10. If a member of the consumer panel receives a product that is damaged, then the member can contact Soap and Glory at (insert new contact address/link) where Soap and Glory will arrange for another product to be sent to them (subject to availability).
  11. An existing member of the consumer testing panel can be removed by the panel at any time by emailing their name to (insert new contact address/link).
  12. Samples received are for the panellist’s personal use only. Samples are not for onward sale. Soap and Glory reserves the right to remove members from the panel if it’s believed that samples have been sold without Soap and Glory prior permission.

Rating and reviews Terms and Conditions

These Terms of Use govern your conduct associated with the Customer Ratings and Review service (the 'CRR Service') and the Product Question and Answers service (the 'PQA Service') offered by Soap and Glory UK Limited. To the extent of any conflict between Soap and Glory UK Limited's Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service and PQA Service.

By submitting any content to Soap and Glory UK Limited, you represent and warrant that:

  • you are the sole author and owner of the intellectual property rights thereto;
  • all 'moral rights' that you may have in such content have been voluntarily waived by you;
  • all content that you post is accurate;
  • you are at least 16 years old; and that use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
  • you are the parent of any pictures or images of children submitted by you and that you consent to the use of such images.

You further agree and warrant that you shall not submit any content:

  • that is known by you to be false, inaccurate or misleading;
  • that is pornographic;
  • that incites violence;
  • that contains nudity or graphic or gratuitous violence;
  • that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • that is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • for which you were compensated or granted any consideration by any third party;
  • that includes any information that References other websites, addresses, email addresses, contact information or phone numbers; or
  • that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Soap and Glory UK Limited (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Soap and Glory UK Limited a, perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Soap and Glory UK Limited's sole discretion. Soap and Glory UK Limited reserves the right to change, condense or delete any content on it's website that Soap and Glory UK Limited deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Soap and Glory UK Limited does not guarantee that you will have any recourse through soapandglory.com to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Soap and Glory UK Limited reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Soap and Glory UK Limited, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Soap and Glory UK Limited, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that Soap and Glory UK Limited and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

If you leave a rating or review you are willing to be entered into a prize draw - if you don't want to be entered into the draw you should not leave a review.

Soap and Glory UK Limited does not allow the contents of ratings and reviews and product question and answer comments to be used by third-party suppliers without our prior consent. For enquiries, please use the details below.

Ratings and reviews and product question and answer comments left on any medical products are subject to all of the above Terms and Conditions. They do not constitute the advice of a medical professional nor the opinions of Soap and Glory UK Limited. They in no way replace a medical consultation.

The following is not acceptable on this site (these are not exclusive):

  • Named prescription only medicines eg. brand names like Viagra
  • Inappropriate or unsafe medical advice, including Reference to inappropriate use of a medicine or medical device
  • Disparaging Reference to a healthcare product, company, institution or medical profession
  • Reference to inappropriate use of a vitamin, mineral, supplement or other complementary healthcare product
  • Reference to a named healthcare professional
  • Medicinal claims made about a product which is not a medicine
  • Excessive praise for a medicine likely to encourage others to over-use
  • Messages which, in the moderators view contains vulgar, offensive, sexually orientated, racist or abusive language
  • Messages which appear to be blatant advertisements
  • Messages which cause offence or distress to anyone reading them (including where users have reported abuse on a post and our moderation team uphold the abuse report)
  • Messages which contain personal details such as e-mail address, postal address or telephone number
  • Messages which contain price information which is misleading
  • Messages which are posted with a username or profile image that could be deemed offensive
  • We will not be able to post messages in any other language other than English

If users do not adhere to these guidelines we may delete their posts. Soap and Glory reserves the right to delete any message or rating and review displayed on soapandglory.com at any time, for any reason without notice.